Terms of Delivery

 

General

Evifin Oy, registration number: FI11106951, address: Ojalanpelto 5A5, 08680 Lohja, Finland; sells products to companies and individuals of legal age. These terms of delivery are applied to your ordering from our web store and to the deliveries as well.

These terms of delivery are valid as from 25.8.2017. We have the right to change these terms of delivery unilaterally from time to time so please go them through each time and before you order from our web store.

 

Products and prices

The images of the products are shown only to illustrate and clarify the use of the product, the actual products may differ from the picture shown. In the picture there may also be more than one of the product or another product that is not included in the final delivery.

The characteristics and the prices of the products in our web store are presented in each product presentation. We reserve the right to change the prices of the products and delivery expenses so please check the above amounts in the shopping basket before you accept the order. The prices of the products include-taxes the value added tax (VAT) and you can see the amount of VAT in the shopping basket and in the order confirmation.

We reserve the right to price errors resulting from exchange rate changes, tax evasion or similar reasons.

We reserve the right to fix the price after ordering if there is a clear error in the pricing and the price can be considered as exceptionally low in relation to the general price. (Section 32 of the Act on the Functioning of the Court).

 

Delivery expenses

The amount of the possible delivery expenses depend on the product itself (for example the weight and packaging) and the method of delivery chosen. The amount of the delivery expenses (if any) will be added automatically to the total amount of your order and you can see the amount of the delivery expenses (if any) in your shopping basket before you accept your order.

 

Ordering and contract

You can order the products in our web store by adding them in to your shopping basket and by accepting your order and by paying it in the payment cashier. When ordering in our web store we require you to read and accept our terms of delivery valid at the time of ordering. You must understand that your accepted order confirmed by us (except to the extent as the cancellation right below may be applied) is binding and will form together with these terms of delivery a contract between us.

We are not responsible for any damage caused outside of Evifin Oy's management, such as delivery difficulties, wars, terrorist acts, natural disasters, nuclear attacks and other force majeure reasons.

We are not responsible for the sold out goods and the prolonged delivery time of Evifin Oy's suppliers.

 

Payment

For paying your order you can choose any payment method for your shopping basket set in our web store.

 

Confirmation of order and payment

After your successful order we will send you an order confirmation to your e-mail, so please make sure that you provide your e-mail address when making your order. In the order confirmation we also confirm your method of payment.

In case, due to an unexpected circumstance, we cannot accept your order, we’ll inform you promptly by e-mail.

 

Delivery

We will deliver your order via the delivery method set in our web store chosen by you when ordering.

 

Delivery time

Our typical delivery times, for products on shelf, to European Union countries are, depending on the order and the method of delivery, 2-5 days. More specific delivery times are informed in connection with product descriptions.

 

Right to cancel and return of the delivery, consumers

If you are a consumer you have the right to cancel your order in accordance with the Consumer Protection Act by notifying your cancellation to us at the latest 14 days after you have received the goods, or the last lot of the delivery, or if it is a question of regular deliveries of goods at the latest 14 days after you have received the first shipment.

You must make your notification of cancellation clearly for example by using our cancellation notification form, by sending your notification to our e-mail address set out below, or by a written notification attached to your return delivery of the goods.

The right to cancel applies solely to, and the goods returned shall respectively be set in their original package, be unused, and be well packaged for the return delivery.If the returned product is in contravention of the duty of care prescribed by the buyer's law, the company is entitled to recover the value up to the full price of the product, together with its return costs.

If you cancel your order you have to return the goods promptly and at the latest within 14 days after the cancellation notification, to the Return Address mentioned in these terms below. If needed you have to proove that the goods are returned within the above mentioned return time (e.g. by showing the return receipt). You have to pay for the costs of the return of the goods. Such costs will not be returned to you.

When returning the goods, and if the payment hasn't been made via our payment partners, please attach your name, contact information and your adequate bank account details so that we can pay your payment for your order back to you.

We will return such payment promptly to you in accordance with the Consumer Protection Act.

Our return address:
Evifin Oy
Ojalanpelto 5A5
FI-08680 Lohja
Finland

The right of return does not apply to businesses or the provision of digital content.

Acquisition is calculated as follows:

  • when the User Profile contains an business-id / vat-id or created with the name of a company or a public sector.
  • when the billing address or delivery address is under the name of the company.

 

Digital content includes programs, game codes, license keys and the like, which are delivered by e-mail, electronic media, text messages or the like.

The right of withdrawal under the Consumer Protection Act does not apply to: 1) a non-financial service that has been fully completed at your express request and you are aware of the lack of a right of withdrawal; 2) a product that has been custom-made or modified according to personal requirements; 3) products that can quickly deteriorate or outdate, 4) Sealed products that can not be returned for health or hygiene reasons and whose seal has been broken after delivery; 5) Products that, by their nature, mix with other products inseparably after delivery; 6) Agreements on certain urgent repair and maintenance work Explicitly requested by you; 7) a sealed audio or video record or computer program from which you have broken the seal and 8) digital content delivered electronically.

 

Inspection of the delivery, errors and problems

Please inspect the delivery received promptly upon receipt. If a product is missing or damaged during the transport or if the delivery is otherwise not as you have ordered or if there is defect in the product, please notify this to our Customer service promptly and at the latest within 14 days so we can agree how to correct the situation. Regarding defects related to products ordered by consumers we adhere to the mandatory provisions of the consumer protection legislation.

 

Customer service

Our personnel are happy to help you in any questions regarding your order, so please do not hesitate to contact us either by phone or e-mail at:

info@evifin.fi
+358 40 703 1982

 

Limitation of liability

Evifin Oy shall not be liable for any direct, indirect or other damage related to or arising from the order, delivery or the product, except to the extent as otherwise stipulated by the mandatory provisions of the consumer protection law or by the mandatory provisions of other applicable law.

 

Disputes

In case of any dispute regarding your order we wish to settle such primarily with you. So please contact our Customer service in such matters so we can try to settle the question.

If a dispute concerning a sales contract cannot be resolved through negotiation between the parties, the consumer can submit the matter to the Consumer Disputes Board for resolution.

Before taking the matter to the Consumer Disputes Board, the consumer should contact the Local Register Offices' Consumer Advisory Service.


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